Privacy Policy

1. Overview

This Privacy Policy explains how Hopp collects, uses, shares, and protects information when you use our websites, apps, and related services (collectively, the “Services”). By using the Services, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use the Services.

• Account data such as name, email, phone number, and profile details.
• Event activity such as RSVPs, ticket purchases, attendance history, and host communications.
• Payment data processed by our payment providers (we do not store full card details).
• Device and usage data such as IP address, browser type, device identifiers, pages viewed, and log activity.
• Support communications and feedback you send to us.

3. Cookies and Analytics

We use cookies and similar technologies to operate the Services, remember preferences, and understand usage trends. You can control cookies through your browser settings, but some features may not work properly without them.

4. How We Use Information

We use information to provide and improve the Services, process transactions, communicate with you, and keep the community safe. Common uses include:

• Creating and managing accounts.
• Facilitating event discovery, RSVPs, and ticketing.
• Sending confirmations, reminders, and service updates.
• Detecting fraud, abuse, or security incidents.
• Improving product performance and user experience.
• Providing marketing communications when permitted by your preferences and applicable law.

5. How We Share Information

We share information only as needed to operate the Services:

• With hosts to manage guest lists, approvals, and event logistics.
• With service providers that support payments, analytics, hosting, and customer support.
• With legal authorities if required to comply with law or protect rights and safety.
• In connection with a merger, acquisition, or asset transfer, in which case we will provide notice where required.

We do not sell your personal information.

6. Data Retention

We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the data and legal requirements.

7. Security

We use reasonable administrative, technical, and physical measures to protect your information. No system is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate protections for cross-border transfers where required.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your information, and to object to or restrict certain processing. You can also opt out of marketing emails at any time.

10. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it.

11. Changes

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other means as required by law.

12. Contact

To request access or deletion of your data, or to ask questions about this Policy, email info@hopp.life.